Privacy Policy
We are committed to protecting your Personal Data and your privacy.
This Privacy Policy explains how we collect and store the information you provide through the website https://payworthage.com (the Payworthage).
The following principles apply:
We want you to make informed decisions about how your Personal Data is used and processed. We use a range of methods to keep you appropriately informed, and where specific details are required, we will provide them at the relevant time. We are happy to answer any questions you may have regarding limitations imposed by law.
1. The Scope?
This policy describes the types of personal data Payworthage collects about natural persons, and how that data is processed, shared with third parties, and secured.
Personal data refers to information relating to an identified or identifiable natural person — someone who can be identified directly, or through a combination of information we hold or can reasonably access.
"Processing" covers any operation involving the use or collection of personal data, including its management, organisation, and storage.
Our services are intended for users aged 18 and over. We do not knowingly collect personal data from, or permit use of our services by, anyone under 18. If we become aware that such data has been collected, we will delete it as promptly as possible.
2. What Personal Data Do We Hold About You?
When you access our services, channels, or website, we collect personal data. Depending on the context, we may request this directly from you, gather it by analysing how our services and channels are used, or receive it from our third-party partners.
3. You are not required to share personal information with the company, though doing so may affect the services available to you.
You are not obliged to provide us with any personal data. However, choosing not to do so may prevent us from delivering our Services or granting you access to the website.
4. What personal data do we collect? When you visit our website, we collect the following personal data:
This includes information collected automatically when you visit our platform: your online activity log, traffic data (including IP address, date and time of access), language settings, software crash logs, browser type, and device information. This data is non-personal and cannot be used to identify you.
Personal Data we receive from you: any personal data you provide at your own choice when connecting to a third-party online trading platform through us.
Personal information provided to third-party platforms to facilitate trading: this includes your full name, address, phone number, and email address.
5. The Legal Basis and Reasons for Processing Personal Data
Your personal data is processed by the Company for the purposes described in this section, in accordance with the applicable legal basis.
Without a valid legal basis, the Company cannot process your personal data. The legal grounds on which the Company may rely to process your personal data are:
- You have consented to the processing of your personal data for one or more purposes. This applies where you submit personal data via the Website so that it can be passed to a third-party trading platform.
- We or a third party may process your data where there is a legitimate interest in doing so — for example, to improve Our Services or to defend legal claims.
- Processing is required to comply with a legal obligation.
Get in touch via email for further details on the processing carried out to protect legitimate interests.
Below is a list of the purposes and legal grounds on which we may use the personal data you provide.
Scope, Legal Basis
1. Where you request it, we may share your personal data with third-party companies to facilitate access to digital trading.
You have consented to the processing of your personal data for one or more purposes.
2. To respond to your requests, questions, or concerns, we require your personal data to provide the relevant assistance.
Processing is necessary to pursue the legitimate interests of the Company or a third party.
3. Personal data is processed to meet applicable legal, administrative, or judicial obligations.
Processing is required to meet our legal obligations.
4. We may use personal data to improve our Services. This includes crash reports and malfunction data collected in connection with the Services.
Processing is necessary to serve the legitimate interests of the Company or a third party.
5. To prevent fraud and misuse of our Services
Processing of personal data may be necessary to pursue the legitimate interests of the Company or a third party.
6. To carry out and manage activities consistent with the requirements of our Services — including back-office functions, business development, strategic decision-making, and oversight.
Processing is necessary to serve the legitimate interests of the Company or a third party.
7. We use analytical techniques, including statistical methods, to conduct analysis and inform decisions.
Processing data to serve the legitimate interests of the Company or a third party.
8. To protect our assets, rights, and interests — as well as those of third parties — we may process Personal Data to establish or defend legal claims, in accordance with applicable laws, regulations, agreements, and relevant terms and policies.
Processing is necessary to pursue the legitimate interests of the Company or a third party.
6. Sharing Personal Data with Third Parties
We may share your Personal Data with third-party service providers who support our operations, such as hosting and storage providers, as well as companies that analyse user experience and IP address data.
At your request, we may also share specific Personal Data with third-party trading platforms. In such cases, we will share only the Personal Data you have provided to us. Your Personal Data shared with those platforms is subject to their own privacy policies and may be disclosed to more than one trading platform.
We may share Personal Data with affiliated entities or business partners where doing so enables us to develop and improve the products and services we offer our customers.
Where necessary to protect the rights or assets of third parties, we may disclose Personal Data to regulatory, local, or other competent authorities.
We may also share your Personal Data with prospective investors, buyers, or lenders to the Company or any other entity within our group of companies in connection with a transaction — including the transfer or sale of assets belonging to the Company or any other group entity — or in connection with any merger, restructuring, consolidation, or insolvency proceedings involving the Company or any other entity within the group.
7. Third-party cookies and services
We may work with third-party services, such as advertising providers and analytics companies, on our website. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device when you visit the website. They are used to gather information about your browsing habits and preferences, improve your experience, and tailor the products and services presented to you. Cookies are also used for statistical and analytics purposes.
Some cookies we use are session cookies. These are temporary and are removed from your device when you close your browser. Others are persistent cookies, which remain on your device after your browser is closed. Persistent cookies allow the website to recognise you as a returning user and help restore your previous session.
Types of Cookies:
We may use them based on their purpose:
1. Essential cookies only
These cookies are necessary to access the features you've requested and to navigate our website. They enable your device to download and stream data, deliver the information, products, and services you've asked for, and allow you to move between pages you've previously visited.
Cookies collect personal data — such as your username and last login date — to confirm you are logged in. They are deleted when you close your browser (session cookies).
2. Functionality Cookies
Cookies recognise you each time you visit our site and store your preferences.
Session cookies collect personal data such as your username and last login date to verify that you are logged in. They are deleted automatically when you close your browser.
3. Cookies for performance
We use cookies to collect statistical data on the site's performance and to carry out analysis that helps us improve it.
Cookies store anonymous data that is not associated with any identifiable natural person. Some cookies are removed when you close your browser; others remain valid indefinitely.
Cookies are blocked or removed
To block or remove cookies, adjust your browser's settings. The links below will guide you through the process for some of the most widely used browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please note that disabling certain functions may prevent some or all of the Website's features from working as intended.
Online Tracking Notice
This service does not currently support do-not-track signals.
8. How we retain your personal data
We will retain your personal data for as long as necessary to fulfil the purposes described in this Policy, or for longer periods where permitted by applicable law, regulation, or order.
Your information will be shared with third-party trading platforms for a period of 12 months. Where you consent to continued sharing, this period will be extended by a further 12 months.
We review the personal data we hold on a regular basis to confirm it remains necessary to retain.
9. Transfers of personal data to a third country or international organisation
Your personal data may be transferred to other countries or to international organisations outside the one in which you reside. The Company takes all necessary steps to protect your personal data and ensure that you retain the ability to exercise your rights and access effective legal recourse.
These protections apply to all individuals residing in the European Economic Area (EEA).
- Transfers to a third country or international organisation that the EU Commission has determined provides an adequate level of protection for personal data, in accordance with Article 45(3) of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is made under a legally binding and enforceable agreement between public entities or authorities pursuant to Article 46(2)(a).
- This transfer was carried out in accordance with standard contractual clauses adopted by the EU Commission under Article 46(2)(c) of the GDPR. These clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
We can provide details on the security measures used to protect your personal data when transferred to third-party countries or international organisations. To request this information, contact us at info@payworthage.com
10. Security of Personal Data We are committed to protecting your personal data and take our security obligations seriously. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially reasonable means to protect your personal data, we cannot guarantee absolute security.
We have implemented appropriate organisational and technical measures to protect personal data, including against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that the security of your personal data will be maintained without error, nor can we accept liability for any indirect, incidental, or consequential damages arising from the use or disclosure of personal data — including disclosure resulting from transmission errors, unauthorised third-party access, or other causes beyond our control.
Where required by legal or other obligations beyond our control, we may be required to disclose personal data to third parties, such as public authorities. We have no control over the security measures applied to your personal data by such third parties in these circumstances.
Personal data cannot be transmitted over the internet with complete security. We cannot guarantee the security of personal data you transmit to us online.
11. Links to third party websites
Our website contains links to third-party websites and applications. These are not operated or supervised by the Company, and we are not responsible for how they collect or process Personal Data. This Policy does not apply to any actions taken through such sites or applications.
Before accessing or using any third-party website or application, we recommend reading its privacy policy carefully. We also advise caution when deciding whether to share Personal Data with any third party.
12. Changes to this Policy
Before accessing or using any third-party websites or apps, we recommend reading their privacy policies. You should also exercise caution when sharing any personal data with them.
13. Your rights regarding your personal data
You have the right to request that we verify the accuracy of Personal Data held about you, correct any inaccuracies, and delete any Personal Data we are not required to retain. You may also restrict the types or scope of processing applied to your Personal Data.
If you are a resident of the EEA, please refer to this page:
These rights apply to the Personal Data you have provided to us. To exercise any of these rights, please contact us by email at the address below.
Access rights
We can confirm whether Personal Data about you is being processed. If it is, you may request access to that data.
We will provide an electronic copy of the Personal Data being processed. A reasonable fee may be charged for additional copies. Data will be provided electronically upon request.
The right of access must not infringe upon the rights and freedoms of others. Where a request would be detrimental to another person's rights or freedoms, we may refuse or limit our response.
Right to rectification
You have the right to have inaccurate Personal Data corrected. Where Personal Data about you is incomplete, you may request that it be completed, taking into account the purpose for which it is processed.
Right to erasure
This right applies where: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object, on grounds specific to your situation, to processing based on legitimate interests pursued by us or a third party; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data must be erased to comply with a legal obligation.
This right does not apply where processing is necessary: (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.
Right to restriction of processing
If you have concerns about the accuracy of your Personal Data, you may request that we restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, or to establish, exercise, or defend legal claims, to protect the rights of another individual, or where there is a substantial public interest within the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive the Personal Data you have provided to us in a structured, commonly used format.
You may request that your Personal Data be transferred directly to another controller where technically feasible. Exercising this right does not affect your right to erasure, nor does it infringe upon the rights or freedoms of others.
Right to object
You have the right to object at any time to the processing of Personal Data about you based on legitimate interests pursued by us or a third party, including profiling based on those interests. Where we cannot demonstrate compelling legitimate grounds for the processing that override your rights and interests, or where processing is not necessary for the establishment, exercise, or defence of legal claims, we will cease processing.
Regarding direct marketing, you have the right to object at any time to the processing of Personal Data about you for that purpose.
Right to withdraw consent
You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal.
You have the right to lodge a complaint with a supervisory authority established by a Member State to protect individuals' fundamental rights in relation to the processing of Personal Data within the European Union.
European Union and Member State law may limit the rights described in this section 13 in relation to Personal Data about you.
We will respond to requests made under the rights in section 13 within one month of receipt. Where necessary, and depending on the complexity or volume of requests, this period may be extended by up to two months. We will notify you of any extension, and the reasons for it, within one month of receiving your request.
Subject to the provisions of section 13, information provided in response to your rights under that section will be supplied free of charge. Where requests are unfounded or excessive, in particular where they are repetitive, we may charge a reasonable fee to cover administrative costs, or decline to act on the request.
Where we have reasonable doubts about the identity of the person submitting a request, we may ask for additional information to verify identity.